However what I received was not at all what I expected. I order a size large, a size smaller than what was recommended by the measurements, after reading reviews that the dress runs big. When I received it, it fell off of me if I lifted my arms up. I could have sewed on the straps but it would have looked weird with how loose it was. Secondly, the color was WAY off from the picture. I order the Champagne color, expecting the dress to be Champagne in color, a darker ivory tone as the picture showed. There is no way that this dress could EVER be considered Champagne. It is flat out tan (and pretty dark at that). I am fairly sure that the dress color is actually “dark gold” as offered by another seller.

I immediately sent the dress back to exchange for another item since this dress is not available in a color I like (this was going to be my wedding dress). I shipped it priority mail and did not hear anything from Pacific Plex for 9 days at which point they emailed me saying the item I wanted it exchanged for was out of stock. I asked when it might be back in stock and got a reply 2 days later on Friday (1-2 weeks). At this point I just decided to request a refund and emailed them so on Friday morning. Today is Wednesday, 5 days later, and I have not heard anything back and their 800 number has been busy.

This could have all been avoided if the size and color charts were accurate.
Rating: 3 / 5